Returns are accepted providing that they are in their original packaging and have not been used. They must be returned with thirty (30) days of receipt for a full refund to be made thereafter all returns are subject to a 15% administration fee. Please allow up to thirty (30) days for the adjustment on to the account. All postage is paid by the customer. We always recommend that you return the item via registered mail as we are unable to help or assist if the item doesn’t make it back to us.